Get The Support You Need
We offer three types of support that can be tailored to your specific solution
Salesforce Support
Give your team access to dedicated experts who deliver the highest quality technical work and guidance on the increasingly complex Salesforce ecosystem. Have confidence that your solution will remain stable and poised for growth after go-live. For clients who are self-implementing, use our team to help with all the difficult decisions and complex technical needs during the course of your journey.
Technical support needs vary by organization, however typical activities include:
- Configuration & Development
- Administrator Skill Development
- Marketing Campaign Execution
- Data Migration & Cleansing
- Integration Support
- Analytics Help
- Additional End-User Training
- Proactive monitoring of Releases, User Patterns, Data, & Integrations
- Technical Guidance
Standard
Team of support consultants providing on-demand assistance with your Salesforce org, integrations, and third-party applications.
- Team of support consultants
- Provides on-demand assistance with your Salesforce org, integrations, and third-party applications
- Supplement your organization’s internal Salesforce needs
- Flexible pricing model
Premium
Dedicated resource as extension of your team providing proactive issue resolution and user enablement.
- Dedicated resources as extension of your team
- Provides proactive issue resolution and user enablement
- Committed tier of support
Strategic
Team of support consultants providing on-demand assistance with your Salesforce org, integrations, and third-party applications.
- Everything available with Premium plus…
- Strategic resource providing thought leadership for the maintenance and long-term vision of your Salesforce instance
- Includes an annual roadmapping and strategic planning exercise